privacy policy
Basic Policy
We will comply with the Act on the Protection of Personal Information and other related laws and regulations, as well as the items set forth in this policy, and strive to protect and use customers' personal information appropriately. Furthermore, we will strive to continually improve our personal information protection management system and efforts thereto.
Purpose of Use
Our company will specify the purpose of use of your personal information and will only use it within the scope of that purpose, unless otherwise required by law. Furthermore, we will never provide your personal information to a third party without your prior consent, unless otherwise required by law. The purpose of our use of personal information is described separately in this section, "Handling of your personal information."
Appropriate Acquisition
We will acquire your personal information through appropriate and lawful means to the extent necessary to achieve our intended purposes.
Disclosure, correction, etc.
When a customer requests disclosure of their personal information, we will respond appropriately and promptly after verifying their identity. The same applies to requests to correct, add, or delete personal information. The procedure is described separately in this section, "Procedure for requesting disclosure, etc. of retained personal data."
Safety Management
We will implement appropriate safety management measures to prevent the loss, falsification, leakage, etc. of your personal information, and will also properly supervise the contractor when entrusting your personal information. In addition, we will continuously educate all employees on the importance of protecting personal information.
Inquiry Desk
For inquiries regarding personal information, please use the inquiry form on this site.
Handling of customer personal information
In accordance with the Act on the Protection of Personal Information and other related laws and regulations, as well as our privacy policy, we handle your personal information as follows.
Purpose of use of personal information
We use your personal information to the extent necessary to achieve the following purposes of use in carrying out our rubber boat tour business and associated operations (including operations that will be permitted to be handled in the future).
To solicit, sell, and provide our services and products
To accept and respond to rubber boat tour reservations and inquiries
To verify your identity when making payments, boarding, etc.
To report on the provision of services to customers and perform necessary administrative tasks
To provide information on events and rubber boat tours, and various information
To conduct market research, data analysis, and surveys for the purpose of improving services
To operate and manage operations related to the recruitment and employment of employees, etc.
Other purposes to provide services to customers appropriately and smoothly
Sources of personal information
The sources of personal information we obtain include the following.
Information filled out in documents such as rubber boat tour reservation applications when we provide services, or information obtained through electronic registration on our website, etc.
Information filled out when applying to participate in our events or collecting opinions
Information contained in letters, call records, e-mails, etc. generated through inquiries to our company, etc.
Information obtained through exchanges such as exchanging business cards with our executives and employees
Provision of personal information to third parties
We will not provide personal information to third parties without the prior consent of the individual, except as provided for by the Personal Information Protection Act. However, for businesses that jointly provide services or products with us, we will assume that the customer's application constitutes consent to the provision of personal information only when it is necessary to obtain the customer's personal information to provide the service or product. In addition, when making payment for services or products, we may inquire of the customer's credit card number and name with credit card companies, payment agencies, financial institutions, etc.
About entrustment of personal information
We may entrust part or all of the handling of personal information to other businesses within the scope necessary to achieve the purpose of use. In such cases, we will provide necessary and appropriate supervision to ensure that the third party in question safely manages the entrusted personal information.
Handling of Sensitive Information
We will not obtain, use, or provide to third parties any non-public information ("sensitive information") about customers' political views, religion (religion, ideas, and creeds), labor union membership, race and ethnicity, family origin and place of origin, health care and sex life, or criminal history.
Changes in the purpose of use
Changes in the purpose of use of personal information will be made to the extent that is reasonably deemed to be related to the previous purpose of use, and in the event of a change, we will notify customers of the changed purpose of use or make it public.
Ensuring the accuracy of personal data
We will strive to keep customers' personal data accurate and up-to-date to the extent necessary to achieve the purpose of use.
Items to be included in a privacy policy
The procedure for requesting disclosure, correction, addition, deletion or suspension of use (hereinafter referred to as "disclosure, etc.") of retained personal data based on the Act on the Protection of Personal Information and other related laws and regulations, as well as our privacy policy, is as follows.
Request Desk
Oz Limited Company
Please use the inquiry form to make a request .
Documents to be submitted when making a claim
Our designated request form (please request it from the above office)
Request for disclosure of retained personal data, request for correction of retained personal data, or request for suspension of use of retained personal data
Documents for identity verification (copy of driver's license or resident's card, etc.)
*If a request for disclosure, etc. is made by an agent, please submit documents evidencing the agent's authority to act on behalf of the person in question, as well as documents to verify the agent's identity.
How we respond to your request
As a general rule, we will respond in writing to the individual's registered address. Even if the request is made by an agent, we may respond directly to the individual. In addition, if we are unable to comply with all or part of a request for disclosure, etc., we will notify the individual of that fact and the reason why.